Remote Lease Management for Hands-On Landlords
Own the Property.
Not the Admin.
You stay in control. We make sure things get done.
LeasePilot professionally manages the day-to-day administration of your residential lease while you remain actively involved in your property and the decisions that matter.
TENANT ADMINISTRATION • MAINTENANCE • CONTRACTORS • CREDIT CONTROL • UTILITIES • RENEWALS • FOLLOW-UPS
A few hundred rand per month, per active lease.
No percentage-based monthly management fee.
FIXED MONTHLY FEE
HUMAN MANAGEMENT
LANDLORD CONTROL
SOUTH AFRICA
Start Here
What Kind of Landlord Are You?
Property management is not one-size-fits-all. The right solution depends on how involved you want to remain.
HANDS-OFF
I want someone to handle everything.
You don't want to conduct viewings, inspections or remain actively involved in managing the physical property.
A traditional full-service managing agency may be the better fit for you.
DIY
I want to do everything myself.
You're comfortable dealing with tenants, contractors, maintenance, arrears, utilities, paperwork and renewals yourself to keep costs as low as possible.
A self-service property platform may be all you need.
LEASEPILOT
I want control — without all the admin.
You want to remain involved, know what's happening and make the important decisions — without spending your time managing everything surrounding the lease.
That's exactly who LeasePilot is built for.
The LeasePilot Model
You Manage the Property.
We Manage the Lease.
LeasePilot is designed for landlords who want to remain actively involved in their investment without having to manage the administrative workload themselves.
You Stay in Control Of
✓ Property viewings
✓ Incoming inspections
✓ Interim inspections
✓ Outgoing inspections
✓ Final tenant approval
✓ Major property decisions
✓ Repair and expenditure approvals
✓ Physical oversight of your property
LeasePilot Handles
✓ Tenant applications and administration
✓ Screening coordination
✓ Lease administration
✓ Tenant and landlord communication
✓ Maintenance administration
✓ Contractor coordination and follow-up
✓ Utility administration
✓ Arrears and credit-control administration
✓ Renewals, notices and documentation
✓ Records and ongoing follow-up
Your property never stops being your responsibility. The administration doesn't have to be.
What Management Actually Looks Like
Property Management Is Mostly Follow-Up.
A tenant reports a leaking toilet. Here's what happens next.
01
Tenant Reports It
LeasePilot receives the report and obtains the relevant information and supporting evidence.
02
We Record It
The issue is documented against the property so there is a proper maintenance history.
03
We Coordinate
Contractors, access, quotations and communication are coordinated according to the landlord's instructions.
04
You Decide
Where approval is required, you receive the information necessary to make the decision.
05
We Follow Up
We follow up with the tenant, contractor and relevant parties until attendance is arranged.
06
Work Is Tracked
Progress is monitored and relevant updates are communicated.
07
Outcome Confirmed
We establish the outcome and retain the maintenance history for future reference.
08
You Stay Informed
You remain involved where your decision is needed without having to chase every step yourself.
You approved the repair.
LeasePilot handled everything around it.
A Different Model
Not Traditional Management.
Not DIY.
LeasePilot sits between full-service property management and doing everything yourself.
Service
Traditional Management
Self-Service / DIY
LeasePilot
Human lease management
Yes
No
Yes
Landlord remains actively involved
Varies
Yes
Yes
Tenant communication managed
Yes
You
LeasePilot
Maintenance administration
Yes
You
LeasePilot
Contractor coordination
Yes
You
LeasePilot
Credit-control administration
Usually
You
LeasePilot
Lease renewals
Yes
You
LeasePilot
Physical property viewings
Usually
You
You
Physical property inspections
Usually
You
You
Management pricing
Often % based
Platform / DIY
Fixed Fee
More support than DIY. More control than traditional management.
The Lease Lifecycle
From Application to Final Reconciliation.
LeasePilot manages the administrative processes surrounding the residential lease throughout its lifecycle.
Before Occupation
Enquiry administration
Pre-screening
Tenant applications
Screening coordination
Affordability assessment
Landlord approval process
Lease administration
Onboarding coordination
During the Lease
Tenant communication
Landlord communication
Maintenance administration
Contractor coordination
Quotation follow-up
Utility administration
Credit control
Lease records
At Renewal
Renewal reminders
Landlord instruction
Rental review
Tenant communication
Renewal administration
Documentation
Updated lease records
When the Lease Ends
Notice administration
Termination coordination
Outgoing documentation
Utility reconciliation
Deposit administration
Final lease records
Close-out administration
Transparent Management
Why Should Your Management Fee Increase Because Your Rent Does?
LeasePilot's monthly management fee is based on the service provided — not a percentage of your rental income.
Predictable Fixed-Fee Management
Fixed monthly fee per active lease.
Most residential landlords can expect professional LeasePilot management to cost a few hundred rand per month per active lease, depending on the service requirements and property circumstances.
There is no percentage-based monthly management fee.
With traditional percentage-based management, the management fee generally increases as the monthly rental increases. LeasePilot instead uses a predictable fixed-fee model based on the management service provided.
Where applicable, third-party charges, screening costs, lease/document fees, legal costs, contractor costs and other external or once-off charges are separate and will be disclosed before the relevant service is provided.
Simple & Structured
How LeasePilot Works.
01
You Stay Involved
You remain responsible for the physical property, viewings, inspections and important ownership decisions.
02
We Manage the Lease
LeasePilot manages the agreed day-to-day administration, communication and lease-management processes.
03
You Make the Decisions
Where your authority is required, we provide the relevant information and obtain your instruction.
04
We Follow It Through
We coordinate, communicate, document and follow up through the next required outcome.
Before You Apply
Is LeasePilot the Right Fit?
LeasePilot Is Probably Right for You If...
✓ You want to remain involved in your property.
✓ You want control over important decisions.
✓ You can conduct or arrange physical viewings.
✓ You can conduct or arrange property inspections.
✓ You value proper records and processes.
✓ You don't want to manage tenant admin yourself.
✓ You want professional human support.
✓ You prefer a predictable fixed management fee.
LeasePilot May Not Be Right for You If...
You want to hand over absolutely everything.
If you don't want to conduct or arrange viewings, inspections or remain involved in your property, a traditional full-service managing agency may suit you better.
You want the lowest possible cost and prefer doing everything yourself.
If you're comfortable managing the entire lease yourself, a self-service platform may make more sense.
Think We're a Good Fit?
Let's Find Out.
Tell us a little about yourself and your property. We'll review the information and determine whether the LeasePilot management model is suitable for your needs.
Already Working With LeasePilot?
Existing Client Services
Use the relevant service below to send your request into the correct LeasePilot workflow. These dedicated portals are coming soon.
Landlords
Utilities, approvals, property information, contractor details and lease-related requests.
LANDLORD SERVICES — COMING SOON
Tenants
Maintenance requests, lease queries and information / document submissions.
TENANT SERVICES — COMING SOON
Service Providers
Quotations, invoices, job updates and contractor information.
SERVICE PROVIDER SERVICES — COMING SOON